Terms of sale

1. Preamble

These General Terms and Conditions of Sale apply exclusively between the company PLANT POWER (referred to as “Junglefeed.fr”) and anyone visiting the Junglefeed.fr website. The same applies to anyone making a purchase on the junglefeed.fr website. These terms set out the conditions of sale between the customer and junglefeed.fr, from ordering to delivery, including services and payment.

2. Prices

All prices shown on the junglefeed.fr website are displayed in euros, including all taxes. They apply when the customer confirms the order. Prices may be changed without notice.

3. Delivery

Products are delivered to the delivery address given by the customer when ordering. Delivery is made via Colissimo Pickup relay point, with an estimated delivery time of 48 to 72 working hours after the order has been shipped. Delivery times are given for information only. They may exceed thirty days from the date of the order; if so, please contact us at: contact@junglefeed.fr

4. Payment

Orders are paid for by credit card or PayPal.

5. Right of withdrawal

The customer has 14 days from receipt of the items to exercise their right of withdrawal, without having to give any reason or pay any penalty, except for the cost of returning the product, which remains payable by the customer. The product(s) must be returned in their original condition and complete.

6. Guarantees

Products supplied by junglefeed.fr are covered by the legal guarantee of conformity and the guarantee against hidden defects. If a product sold does not conform, it may be returned and refunded in accordance with the legislation in force.

7. Dispute resolution

These General Terms and Conditions of Sale are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action. Failing agreement, any dispute relating to the interpretation, performance or termination of the contract between Junglefeed.fr and the customer, even in the case of multiple defendants, will fall under the exclusive jurisdiction of the competent French courts. The customer is also informed of the possibility of using, in the event of a dispute, a conventional mediation procedure or any other alternative method of dispute resolution.